We're Here to Help

Questions about your service, equipment, or billing? Our U.S.-based team is ready to help, day or night.

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Call Us

1-800-872-1221

Mon – Fri: 8AM – 8PM CT
Sat – Sun: 9AM – 5PM CT

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Email Us

support@usba1telecom.com

We reply to every message, usually within one business day.

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Support Hours

Mon – Fri: 8AM – 8PM CT

Sat – Sun: 9AM – 5PM CT

Frequently Asked Questions

How do I set up my service?
Choose a plan and complete checkout online. We'll ship your equipment with simple plug-in instructions — most customers are making calls within minutes of opening the box.
Do I get a new phone number?
Yes. Every plan includes a free new local number in your area code — you pick it during signup.
What equipment do I need?
Just a regular home telephone. If you don't have one, we can provide equipment with your plan — it connects to your internet router on one side and your phone on the other.
How does billing work?
Billing is simple and transparent: one flat monthly rate, no hidden fees, and no contracts. To update your payment method or ask about a bill, call us at 1-800-872-1221.
How do I check voicemail?
Dial *98 from your home phone to hear your messages. On the Plus plan, voicemails are also sent to your email, and the Complete plan adds visual voicemail with longer storage.

Ready to Get Started?

Check availability in your area and find the perfect plan for your home.

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